Melia White House introduces KIDS & CO Club, a complimentary crèche service to enhance the KIDS & CO BY MELIÁ experience

At last - a hotel in London where Children really matter. Melia White House London the flagship property of Melia Hotels and Resorts in Europe has embraced the KIDS & CO by Melia programme by revamping their services for kids and families staying at the hotel.

Kids & Co by Meliá is an original hotel service concept which uses the language used by the kids themselves to present a programme of activities, amenities and exclusive services which helps kids to be the stars of the show during their stay. The Kids & Co by Meliá experience is being implemented in various Meliá hotels to better respond to the needs of families in resort destinations which account for 19% of the total number of guests at Meliá Hotels & Resorts.

Some of the services that the Melia White House has in place include: designated check in area for children, where they receive a welcome letter, a complimentary ice-cream voucher and rucksack with a unique design featuring the Kids and Co characters. The surprises continue in the room where the children will get a present upon arrival as well as their own bed linen to make their stay even more fun. The family rooms at the hotel are very spacious and can accommodate 2 adults and two children under 11 years of age for no additional charge. As a turn down amenity kids will enjoy a glass of milk and homemade cookies to make them feel more at home. A Kids and Baby menu is available in all food and beverage outlets and incudes delicious dishes and organic baby food made to the highest standards.
Whilst parents are enjoying breakfast or a bite, the newly open Kids and Co Club will entertain the little ones. Silvia Bonetti Guest Experience Manager for Melia White House commented “We wanted to pamper the children visiting our hotel as we noticed that we had more families visiting us on weekends. With the opening of the Kids & Co club children will be able to enjoy fun activities in a designated area whilst being looked after by certified nannies”

The Club will be managed by the hotel but the children will be looked after by certified nannies who will entertain the little ones with fun activities such as painting, drawing, playing with toys or watching cartoons in the TV area. The club is complimentary for all families staying at the hotel. The Club also offers children’s snacks and drinks throughout the day and it is open on weekends from 9am until noon and from 5 to 6pm (times and dates may vary depending on seasonality).

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